FAQ

Product questions

What makes a squishy slow-rising?
After you squeeze it, the soft foam gradually returns to its original shape. Rise time and firmness vary by design, so check each product page for the most relevant details.

What will I receive?
You will receive the size, style and quantity selected on the product page. When a listing has several variants, review the option name and product photos before adding it to your cart.

Are Bloominique squishies edible?
No. They are collectible sensory items, not food. Unless a product page states otherwise, they are intended for ages 14+.

How should I care for my squishy?
Keep it away from sharp objects, high heat and prolonged direct sunlight. Wipe the surface gently with a soft, slightly damp cloth and allow it to air-dry fully.

Ordering & shipping

Where do orders ship from?
Orders ship from China to the international destinations available in our country selector and at checkout.

How long does delivery take?
Estimated delivery is approximately 7–10 days from order confirmation. This is an estimate, and customs processing, carrier delays, destination or peak-season volume can affect arrival time.

How much is shipping?
Shipping charges are calculated at checkout based on the destination and order details. Any applicable import duties or taxes may be charged by the destination country unless they are collected at checkout.

Do you offer discounts?
Join our email list for occasional offers, new arrivals and restock updates.

Can I change or cancel my order?
Email kyuif123@gmail.com as soon as possible. If your order has not entered fulfillment, we will do our best to help.

Returns

What is your return policy?
We offer 30-day returns on eligible unused items in their original condition and packaging. See our Shipping & Returns page for details.